Mattress Warehouse Reviews
(Rated by 12 users)
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Payment Methods
- Credit/Debit Cards
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.4
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.7
- Return Policy4.6
- Good Value4.5
- Price & Quality4.9
- Shipping & Delivery4.3
Recent Customer Reviews (12)
David Vincent
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Ida Howell
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Poppy Whitehouse
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Peverell Lamare
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Gildo Milanesi
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Igor Lima
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Marguerite Shaffer
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Luciano Sal
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Ellie Perry
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Michael Berg
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Mattress Warehouse Pricing
options
$109 - $6814
mattresses
under $500 - over $2000
Payment Methods
Accepted Payment Options:
Prices for items on Mattresswarehouse.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For Mattress Warehouse credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Mattress Warehouse Pros & Cons
Pros
1
Affordable Prices: Mattress Warehouse offers competitive pricing, with options ranging from $109 to $6814.
2
Wide Selection: They have a wide selection of mattresses, which can be beneficial for customers who are unsure about their preferences.
3
Personal Customer Service: The company emphasizes personal customer service, which can be a positive aspect for some customers.
4
Great Deals: Some customers have reported getting great deals, including discounts and free items like frames and sheets.
5
Wide Selection: Offers a variety of mattresses including memory foam, innerspring, and hybrid options from top brands like Sealy, Serta, Purple, and Casper.
6
Free White Glove Delivery & Setup: Ensures a hassle-free experience with professional delivery and setup services.
7
1-Year Price Match Guarantee: Matches any local competitor's price within a year of purchase and offers an additional 50% of the difference.
8
100% Comfort Guarantee: Allows returns within a year if not satisfied after 30 days of use.
9
bedMATCH® Sleep Diagnostic System: Uses scientific data to recommend the best mattress based on individual body types and sleep preferences.
10
Next-Day Delivery: Provides quick delivery options for convenience.
11
Mattresses in a Box: Offers vacuum-sealed mattresses that are easy to transport and set up.
12
Knowledgeable Staff: Provides expert guidance and comprehensive information on mattress types, sizes, and comfort levels.
13
Financing Options: Makes purchasing easier with various financing plans available.
14
Locally Owned and Operated: Supports local businesses and communities with over 300 store locations.
CONS
1
Quality Issues: Some mattresses have been reported to sag over a short period, and there have been instances of defective products.
2
Misinformation and Lies: There have been complaints about false advertising and misinformation provided to customers.
3
Customer Service Issues: Many customers have reported poor customer service, including issues with delivery times and refunds.
4
Exchange and Refund Policy: The exchange and refund policy has been criticized, with some customers finding it difficult to resolve issues.
5
Hidden Costs: Prices can be higher due to commissions paid to salespeople and operational costs.
6
Delivery Problems: There have been complaints about incorrect delivery times and lack of communication from the company.
Mattress Warehouse Features and Benefits
Features
Affordable Prices
Offers competitive pricing with options ranging from $109 to $6814, including budget-friendly under $500 to premium over $2000 to suit different budgets.
Wide Selection
Provides a wide variety of mattresses including memory foam, innerspring, hybrid options from top brands like Sealy, Serta, Purple, and Casper, beneficial for customers unsure about preferences.
Personal Customer Service
Emphasizes personal customer service, a positive aspect for some customers.
Great Deals
Includes discounts and free items like frames and sheets.
Free White Glove Delivery & Setup
Ensures a hassle-free experience with professional delivery and setup services.
1-Year Price Match Guarantee
Matches any local competitor's price within a year of purchase and offers an additional 50% of the difference.
100% Comfort Guarantee
Allows returns within a year if not satisfied after 30 days of use.
bedMATCH® Sleep Diagnostic System
Uses scientific data to recommend the best mattress based on individual body types and sleep preferences.
Next-Day Delivery
Provides quick delivery options for convenience.
Mattresses in a Box
Offers vacuum-sealed mattresses that are easy to transport and set up.
Knowledgeable Staff
Provides expert guidance and comprehensive information on mattress types, sizes, and comfort levels.
Financing Options
Makes purchasing easier with various financing plans available.
Locally Owned and Operated
Supports local businesses and communities with over 300 store locations.